Everyday Miracles, by Jane Smith
On Tuesday Doug and I led the half day follow-up for one of the Transforming Leadership Intensives we have led this year to an operations team in the health sector. Many of the participants are hourly workers whose positions have them experience themselves as somewhat “less than.” This group was lively, engaged and very much in the conversation to impact their own leadership and to contribute to the company. For example, one man in the group has definite opinions that he willingly expresses about their supervisor and he saw, in the two day, that there were different possible interpretations he could have, even in the face of a lot of agreement for their point of view. On Tuesday he shared that he has been different with the supervisor, and he has seen a difference in how the supervisor is being with him. At one point during the afternoon he caught himself slipping back into his old way – he has an expressive face with includes a well-developed eye-roll – and...